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When we meet someone who don't know, we don't know how to start talking with him/her.
Lis Brewer, the author on etiquette, advises us to make small talk, like starting off the weather for example.
She says we are so private people that we need more time to open up to people we've just met.
Another situsation is how to deal with when you forget the name of the person we've been making small talk with.
She suggests to say "Your name has just slipped my mind" instead of "I've forgotten your name".
Small talk is one way to interact with people in a charming way.